Privacy Policy

INFORMATION YOU VOLUNTARILY PROVIDE

PERSONAL/CONTACT INFORMATION

When you place an order on our Site, we collect your name, email address, mobile phone number, mailing address and credit card number. The personally identifiable information we collect when you place an order on our Site may be used for any of the following purposes:

1. to fulfill your requests for products and services;
2. to notify you of order, delivery, and shipment statuses;
3. to provide you with offers from The Suntop;
4. to contact you when necessary;
5. to review Site usage and operations;
6. to address problems with the Site, our business or our products and services; and
7. to protect security or integrity of the Site and our business.

Your personal information may be shared with reputable third-party associates of The Suntop that work with us to provide products and services to our customers. We may use this information for marketing campaigns in order to market products and services [to you directly, unless you have asked us not to]. We may also disclose your information to third parties if the law requires it or to protect the rights or property of The Suntop. If you do not want us to share your contact information with other companies or organizations, or do not want to receive additional promotions from us, please let us know by emailing us at ryan@thesuntopusa.com. If you opt-out of promotional or newsletter emails from The Suntop, we may continue to send you certain transactional communications, such as service announcements and administrative messages relating to The Suntop that are necessary for our relationship with you. Mobile marketing campaigns may involve you sending an e-mail from your mobile device to us or a third-party campaign operator. An e-mail or other response will then be sent to your mobile device. Opting to participate in a campaign is solely your choice.

INFORMATION PROVIDED AUTOMATICALLY

COOKIES

When you use our Site, we gather web traffic information via “cookies”. Cookies are small pieces of digital information stored by your browser on your computer that tracks initial and returning visits, browsing patterns on our site, and products ordered and viewed. Our cookies do not contain personally identifying information, but they enable us to identify you as a repeat visitor and help us personalize your experience. You need to have cookies enabled on your computer in order to use our site.

FLASH COOKIES

Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Site. Flash cookies are not managed by the same browser settings that are used for browser cookies.

WEB BEACONS, PIXEL TAGS, AND 3RD PARTY COOKIES

The Suntop, or third parties engaged by us, may use web beacons on some pages of this site. A web beacon (also known as a pixel tag or clear GIF) is a graphic image which is used to better understand the browsing patterns of visitors to the page. When the HTML code for the web beacon points to a site to retrieve the pixel image, information can be passed along, such as the IP address of the computer that requested the image, the time the web beacon was viewed and for how long, the type of browser that was used, and previously set cookie values. Web beacons DO NOT pass or read personally identifiable information about you. Web beacons work in conjunction with cookies set by trusted third parties that are used to assess the effectiveness of particular promotional campaigns or to optimize advertising once a user leaves a website. View your browser’s help section to determine how to configure your browser to reject or manage first party (i.e., The Suntop) and/or third-party cookies. The Suntop shares aggregated information collected through web beacons to vendors for which the beacon was set to determine the success of marketing campaigns, but does not disclose personally identifying information to these vendors.

WHAT THE SUNTOP DOES WITH YOUR INFORMATION

WILL THE SUNTOP DISCLOSE THE INFORMATION IT COLLECTS TO OUTSIDE PARTIES?

The Suntop shares information with third-party intermediaries for shipping and billing purposes and with other third-party intermediaries that provide a service for The Suntop to help us operate our business, our Site, or administer activities on our behalf. These companies do not retain personal information or share it with any other parties. These companies may include UPS, Federal Express, Visa, Mastercard, Discover, American Express and others. The Suntop may also provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors.

OUR SOCIAL MEDIA PAGES & USER BLOGS

Our program provides support through social media pages and blogs. This format gives our members the opportunity to interact with each other. These areas are moderated to help keep inappropriate messages from being posted. You are offered the opportunity to include your e-mail address with your message, but you are not obligated to do so. Please keep in mind that whenever you voluntarily disclose personal information online (whether it is on message boards, through e-mail, in meeting rooms, on social media pages or in blogs) your information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. We cannot control the actions of any third parties. We reserve the irrevocable, perpetual and worldwide right to copy and post both within the Suntop website, and those of its parent, affiliates, subsidiaries, assigns, agents and licensees and any social media outlets and advertising medium through which we are engaged any comments, pictures or other information you post on social media pages, chat rooms, blogs, or elsewhere on The Suntop community website, without any further notice to you or any remuneration therefore.

YOUR RIGHTS AND YOUR CONSENT

NEWSLETTER

If a user wishes to subscribe to our newsletter, we ask only for an individual’s e-mail address. Out of respect for our users’ privacy, we provide a way to opt-out of these communications.

CORRECTIONS/UPDATES

To make changes to any of your personal information, including name, username, password, shipping address, and telephone number, click on the My Account section of The Suntop web site. Household members may not make changes to your account information, or cancel or renew your account without your permission. If you have not already indicated your permission for household members to access your account at the time you placed your first order, please call email ryan@thesuntopusa.com

THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these sites. Accordingly, we recommend that you review the privacy policy posted on any site that you may access through our Site.